Reveal customer experience gaps with voice surveys
Get more authentic and actionable insights by hearing what your customers really think and feel




Voice surveys for
Voice surveys for
Customer Experience
Not only are voice responses quicker and easier for customers to send, they're a more accurate representation of how your customers feel, giving you access to nuances of inflexion, sentiment, and emotion.
Combine this with analytics and insights available at the click of a button, and you’ll spend less time advocating for change and more time effecting it.
Public Consultations & Research
Take a truly inclusive approach to collecting meaningful feedback from the general public and local communities with voice surveys, allowing people to respond easily, naturally, in their own words and language.
Generate real-time analysis and insights, as often as you like, so you can quickly identify priorities, areas of concern, and common ground.
Why Cluso?

More valuable data
Voice surveys capture tone, emotion, and subtleties that text can’t, providing a level of insight that traditional surveys can’t match.

More valuable data
Voice surveys capture tone, emotion, and subtleties that text can’t, providing a level of insight that traditional surveys can’t match.

More valuable data
Voice surveys capture tone, emotion, and subtleties that text can’t, providing a level of insight that traditional surveys can’t match.

More valuable data
Voice surveys capture tone, emotion, and subtleties that text can’t, providing a level of insight that traditional surveys can’t match.

Easy to use
Create surveys in minutes, and generate real-time analysis and actionable insights at the touch of a button.

Easy to use
Create surveys in minutes, and generate real-time analysis and actionable insights at the touch of a button.

Easy to use
Create surveys in minutes, and generate real-time analysis and actionable insights at the touch of a button.

Easy to use
Create surveys in minutes, and generate real-time analysis and actionable insights at the touch of a button.

High value, lower cost
Quantify qualitative responses at both individual and collective levels, generating insights within seconds rather than days.

High value, lower cost
Quantify qualitative responses at both individual and collective levels, generating insights within seconds rather than days.

High value, lower cost
Quantify qualitative responses at both individual and collective levels, generating insights within seconds rather than days.

High value, lower cost
Quantify qualitative responses at both individual and collective levels, generating insights within seconds rather than days.
































How Cluso works
Create your survey in less than 5 minutes.
Create your survey in less than 5 minutes.
Create your survey in less than 5 minutes.

Document your survey goals.

Document your survey goals.

Choose from our smart questions, or write your own.

Choose from our smart questions, or write your own.

Include videos or images in questions to record real-time reactions.

Include videos or images in questions to record real-time reactions.

Document your survey goals.

Choose from our smart questions, or write your own.

Include videos or images in questions to record real-time reactions.

Document your survey goals.

Choose from our smart questions, or write your own.

Include videos or images in questions to record real-time reactions.




100+ countries
Argentina
Guinea
Scotland
Ecuador
Argentina
Guinea
Scotland
Ecuador
Argentina
Guinea
Scotland
Ecuador
Argentina
Guinea
Scotland
Ecuador
Europe
Brazil
Romania
Vietnam
Europe
Brazil
Romania
Vietnam
Europe
Brazil
Romania
Vietnam
Europe
Brazil
Romania
Vietnam
Canada
Belgium
Cuba
Argentina
Canada
Belgium
Cuba
Argentina
Canada
Belgium
Cuba
Argentina
Myanmar
Cayman
Qatar
Honduras
Myanmar
Cayman
Qatar
Honduras
Myanmar
Cayman
Qatar
Honduras
Myanmar
Cayman
Qatar
Honduras
Engage your audience in their first language.
Engage your audience in their first language.
Engage your audience in their first language.

Enjoy seamless multilingual support for both survey creation and response analysis.

Enjoy seamless multilingual support for both survey creation and response analysis.

Break language barriers with AI-powered transcription and translation.

Break language barriers with AI-powered transcription and translation.

Gather diverse perspectives by ensuring every voice is heard, regardless of language.

Gather diverse perspectives by ensuring every voice is heard, regardless of language.

Communicate in over 35 languages, including Mandarin Chinese, Arabic (various dialects), Hindi, Bengali, and Swahili.

Communicate in over 35 languages, including Mandarin Chinese, Arabic (various dialects), Hindi, Bengali, and Swahili.

Enjoy seamless multilingual support for both survey creation and response analysis.

Break language barriers with AI-powered transcription and translation.

Gather diverse perspectives by ensuring every voice is heard, regardless of language.

Communicate in over 35 languages, including Mandarin Chinese, Arabic (various dialects), Hindi, Bengali, and Swahili.

Enjoy seamless multilingual support for both survey creation and response analysis.

Break language barriers with AI-powered transcription and translation.

Gather diverse perspectives by ensuring every voice is heard, regardless of language.

Communicate in over 35 languages, including Mandarin Chinese, Arabic (various dialects), Hindi, Bengali, and Swahili.




Share your survey with your audience, or ours.
Share your survey with your audience, or ours.
Share your survey with your audience, or ours.
Select Cluso Pulse to generate a link to your survey that you can share anywhere.
Select Cluso Pulse to generate a link to your survey that you can share anywhere.
Choose Cluso Connect to share your survey with our international database of participants.
Choose Cluso Connect to share your survey with our international database of participants.
Select Cluso Pulse to generate a link to your survey that you can share anywhere.
Choose Cluso Connect to share your survey with our international database of participants.
Select Cluso Pulse to generate a link to your survey that you can share anywhere.
Choose Cluso Connect to share your survey with our international database of participants.
Generate insight and analysis with just one click.
Generate insight and analysis with just one click.
Generate insight and analysis with just one click.

Analyse and share individual responses with access to recordings, transcripts, sentiment and emotion analysis.

Analyse and share individual responses with access to recordings, transcripts, sentiment and emotion analysis.

Produce a collective analysis at any time, organised into key themes.

Produce a collective analysis at any time, organised into key themes.

Generate an action plan aligned with your survey goals.

Generate an action plan aligned with your survey goals.

Analyse and share individual responses with access to recordings, transcripts, sentiment and emotion analysis.

Produce a collective analysis at any time, organised into key themes.

Generate an action plan aligned with your survey goals.

Analyse and share individual responses with access to recordings, transcripts, sentiment and emotion analysis.

Produce a collective analysis at any time, organised into key themes.

Generate an action plan aligned with your survey goals.




Join the organisations and councils getting deeper and richer insights with Cluso.
Organisations have already used Cluso to get richer insights.
Find out how we helped
Good Things Foundation collect beneficiary feedback for impact measurement
Find out how we helped
Wessex Archaeology quickly understand the needs of multiple stakeholders
Find out how we helped
One Tech get direct and honest feedback from their accelerator participants
Find out how we helped
Good Things Foundation collect beneficiary feedback for impact measurement
Find out how we helped
Wessex Archaeology quickly understand the needs of multiple stakeholders
Find out how we helped
One Tech get direct and honest feedback from their accelerator participants
Find out how we helped
Good Things Foundation collect beneficiary feedback for impact measurement
Find out how we helped
Wessex Archaeology quickly understand the needs of multiple stakeholders
Find out how we helped
One Tech get direct and honest feedback from their accelerator participants
Find out how we helped
Good Things Foundation collect beneficiary feedback for impact measurement
Find out how we helped
Wessex Archaeology quickly understand the needs of multiple stakeholders
Find out how we helped
One Tech get direct and honest feedback from their accelerator participants
Find out how we helped
Good Things Foundation collect beneficiary feedback for impact measurement
Find out how we helped
Wessex Archaeology quickly understand the needs of multiple stakeholders
Find out how we helped
One Tech get direct and honest feedback from their accelerator participants
Find out how we helped
Good Things Foundation collect beneficiary feedback for impact measurement
Find out how we helped
Wessex Archaeology quickly understand the needs of multiple stakeholders
Find out how we helped
One Tech get direct and honest feedback from their accelerator participants
Find out how we helped
Good Things Foundation collect beneficiary feedback for impact measurement
Find out how we helped
Wessex Archaeology quickly understand the needs of multiple stakeholders
Find out how we helped
One Tech get direct and honest feedback from their accelerator participants
Find out how we helped
Good Things Foundation collect beneficiary feedback for impact measurement
Find out how we helped
Wessex Archaeology quickly understand the needs of multiple stakeholders
Find out how we helped
One Tech get direct and honest feedback from their accelerator participants
Find out how we helped
One Tech get direct and honest feedback from their accelerator participants
Find out how we helped
Wessex Archaeology quickly understand the needs of multiple stakeholders
Find out how we helped
Good Things Foundation test new ways to collect beneficiary feedback for impact measurement
Find out how we helped
One Tech get direct and honest feedback from their accelerator participants
Find out how we helped
Wessex Archaeology quickly understand the needs of multiple stakeholders
Find out how we helped
Good Things Foundation test new ways to collect beneficiary feedback for impact measurement
Find out how we helped
One Tech get direct and honest feedback from their accelerator participants
Find out how we helped
Wessex Archaeology quickly understand the needs of multiple stakeholders
Find out how we helped
Good Things Foundation test new ways to collect beneficiary feedback for impact measurement
Find out how we helped
One Tech get direct and honest feedback from their accelerator participants
Find out how we helped
Wessex Archaeology quickly understand the needs of multiple stakeholders
Find out how we helped
Good Things Foundation test new ways to collect beneficiary feedback for impact measurement
Find out how we helped
One Tech get direct and honest feedback from their accelerator participants
Find out how we helped
Wessex Archaeology quickly understand the needs of multiple stakeholders
Find out how we helped
Good Things Foundation test new ways to collect beneficiary feedback for impact measurement
Find out how we helped
One Tech get direct and honest feedback from their accelerator participants
Find out how we helped
Wessex Archaeology quickly understand the needs of multiple stakeholders
Find out how we helped
Good Things Foundation test new ways to collect beneficiary feedback for impact measurement
Find out how we helped
One Tech get direct and honest feedback from their accelerator participants
Find out how we helped
Wessex Archaeology quickly understand the needs of multiple stakeholders
Find out how we helped
Good Things Foundation test new ways to collect beneficiary feedback for impact measurement
Find out how we helped
One Tech get direct and honest feedback from their accelerator participants
Find out how we helped
Wessex Archaeology quickly understand the needs of multiple stakeholders
Find out how we helped
Good Things Foundation test new ways to collect beneficiary feedback for impact measurement
Find out how we helped
One Tech get direct and honest feedback from their accelerator participants
Find out how we helped
Wessex Archaeology quickly understand the needs of multiple stakeholders
Find out how we helped
Good Things Foundation test new ways to collect beneficiary feedback for impact measurement
Find out how we helped
One Tech get direct and honest feedback from their accelerator participants
Find out how we helped
Wessex Archaeology quickly understand the needs of multiple stakeholders
Find out how we helped
Good Things Foundation test new ways to collect beneficiary feedback for impact measurement
Find out how we helped
One Tech get direct and honest feedback from their accelerator participants
Find out how we helped
Wessex Archaeology quickly understand the needs of multiple stakeholders
Find out how we helped
Good Things Foundation test new ways to collect beneficiary feedback for impact measurement
Find out how we helped
One Tech get direct and honest feedback from their accelerator participants
Find out how we helped
Wessex Archaeology quickly understand the needs of multiple stakeholders
Find out how we helped
Good Things Foundation test new ways to collect beneficiary feedback for impact measurement
Find out how we helped
One Tech get direct and honest feedback from their accelerator participants
Find out how we helped
Wessex Archaeology quickly understand the needs of multiple stakeholders
Find out how we helped
Good Things Foundation test new ways to collect beneficiary feedback for impact measurement
Find out how we helped
One Tech get direct and honest feedback from their accelerator participants
Find out how we helped
Wessex Archaeology quickly understand the needs of multiple stakeholders
Find out how we helped
Good Things Foundation test new ways to collect beneficiary feedback for impact measurement
Find out how we helped
One Tech get direct and honest feedback from their accelerator participants
Find out how we helped
Wessex Archaeology quickly understand the needs of multiple stakeholders
Find out how we helped
Good Things Foundation test new ways to collect beneficiary feedback for impact measurement
Find out how we helped
One Tech get direct and honest feedback from their accelerator participants
Find out how we helped
Wessex Archaeology quickly understand the needs of multiple stakeholders
Find out how we helped
Good Things Foundation test new ways to collect beneficiary feedback for impact measurement

Not ready to book a demo? We'll send you Cluso in action with our pre-recorded tour.
Not ready to book a demo? We'll send you Cluso in action with our pre-recorded tour.
Share your info and we’ll send you a demo video.

Not ready to book a demo? We'll send you Cluso in action with our pre-recorded tour.
Share your info and we’ll send you a demo video.
GDPR Compliant
GDPR Compliant
GDPR Compliant
We are constantly reviewing our data practices to protect all our survey participants and the organisations we work with.
We are constantly reviewing our data practices to protect all our survey participants and the organisations we work with.
We are constantly reviewing our data practices to protect all our survey participants and the organisations we work with.




Our story
Our story
Our story
After starting their customer research agency Tectonic in 2017, Dan, Nana and Joshua have helped over 120 companies learn deeply about their clients, users and the public.
They have conducted over 2500 user interviews, analysed millions of data points and delivered insight reports to organisations to aid their strategic decisions, measure their impact and propose new initiatives.
With a firm belief that voice data is the future, they sold their company and have the vision of ensuring all voices in communities are truly heard regardless of background, culture or heritage.
After starting their customer research agency Tectonic in 2017, Dan, Nana and Joshua have helped over 120 companies learn deeply about their clients, users and the public.
They have conducted over 2500 user interviews, analysed millions of data points and delivered insight reports to organisations to aid their strategic decisions, measure their impact and propose new initiatives.
With a firm belief that voice data is the future, they sold their company and have the vision of ensuring all voices in communities are truly heard regardless of background, culture or heritage.
After starting their customer research agency Tectonic in 2017, Dan, Nana and Joshua have helped over 120 companies learn deeply about their clients, users and the public.
They have conducted over 2500 user interviews, analysed millions of data points and delivered insight reports to organisations to aid their strategic decisions, measure their impact and propose new initiatives.
With a firm belief that voice data is the future, they sold their company and have the vision of ensuring all voices in communities are truly heard regardless of background, culture or heritage.



