Hear from the 95% of customers who never answer surveys
Hear from the 95% of customers who never answer surveys
Cluso improves the participation experience, so organisations can hear from more people and get better insight from what they share.
Cluso improves the participation experience, so organisations can hear from more people and get better insight from what they share.
Built for organisations that need a fuller picture
Customer experience
Most organisations are hearing from too few customers, through the wrong formats, and at the wrong moments. Cluso helps teams collect richer feedback in more natural ways, so they can understand more of the real customer experience, not just the views of the small minority who usually respond.
Customer experience
Most organisations are hearing from too few customers, through the wrong formats, and at the wrong moments. Cluso helps teams collect richer feedback in more natural ways, so they can understand more of the real customer experience, not just the views of the small minority who usually respond.
Stakeholder Engagement
Whether you are trying to understand users, members, audiences, partners, or broader stakeholder groups, Cluso helps you hear from more of the people that matter. That means less reliance on partial, delayed, or self-selecting feedback, and more confidence in the decisions you make.
Stakeholder Engagement
Whether you are trying to understand users, members, audiences, partners, or broader stakeholder groups, Cluso helps you hear from more of the people that matter. That means less reliance on partial, delayed, or self-selecting feedback, and more confidence in the decisions you make.
In-the-moment experiences
A lot of useful feedback is lost because it happens in real life and is never captured properly. Cluso helps organisations collect feedback closer to the moment, especially in settings where traditional forms and follow-up surveys are too slow or too disconnected from the actual experience.
In-the-moment experiences
A lot of useful feedback is lost because it happens in real life and is never captured properly. Cluso helps organisations collect feedback closer to the moment, especially in settings where traditional forms and follow-up surveys are too slow or too disconnected from the actual experience.
Why Cluso?
Hear from more than the usual few
Traditional feedback tools often capture input from the loudest voices, the most motivated respondents, or the easiest people to reach. Cluso helps organisations hear from a broader mix of the people they actually serve.
Hear from more than the usual few
Traditional feedback tools often capture input from the loudest voices, the most motivated respondents, or the easiest people to reach. Cluso helps organisations hear from a broader mix of the people they actually serve.
Hear from more than the usual few
Traditional feedback tools often capture input from the loudest voices, the most motivated respondents, or the easiest people to reach. Cluso helps organisations hear from a broader mix of the people they actually serve.
Capture feedback in the right moment
People often form opinions in real life, but organisations usually ask for them later, in formats that feel effortful or out of sync. Cluso makes it easier to capture feedback in ways that feel more natural and closer to the actual experience.
Capture feedback in the right moment
People often form opinions in real life, but organisations usually ask for them later, in formats that feel effortful or out of sync. Cluso makes it easier to capture feedback in ways that feel more natural and closer to the actual experience.
Make decisions with a fuller picture
When feedback is shallow, delayed, or biased, teams make decisions in the dark. Cluso helps organisations collect richer, more representative input so they can act with better evidence and less guesswork.
Make decisions with a fuller picture
When feedback is shallow, delayed, or biased, teams make decisions in the dark. Cluso helps organisations collect richer, more representative input so they can act with better evidence and less guesswork.
Trusted by organisations looking for deeper, broader, more useful feedback
How Cluso works
How Cluso works
We make it easier for people to share real experiences in natural ways, helping organisations improve participation, broaden who responds, and act on better insight.
We make it easier for people to share real experiences in natural ways, helping organisations improve participation, broaden who responds, and act on better insight.
Make it easier for more people to take part
Make it easier for more people to take part
Make it easier for more people to take part
Reduce the friction that puts people off traditional surveys
Reduce the friction that puts people off traditional surveys
Give people more natural ways to respond
Give people more natural ways to respond
Improve participation by designing around how people actually communicate
Improve participation by designing around how people actually communicate
Reduce the friction that puts people off traditional surveys
Give people more natural ways to respond
Improve participation by designing around how people actually communicate
Reduce the friction that puts people off traditional surveys
Give people more natural ways to respond
Improve participation by designing around how people actually communicate
100+ countries
Argentina
Guinea
Scotland
Ecuador
Europe
Brazil
Romania
Vietnam
Canada
Belgium
Cuba
Argentina
Myanmar
Cayman
Qatar
Honduras
Let people respond in the way that works best for them
Let people respond in the way that works best for them
Let people respond in the way that works best for them
Support voice, text, and image responses
Support voice, text, and image responses
Help people share in their preferred language
Help people share in their preferred language
Create a more accessible experience for people who are less likely to complete long, formal surveys
Create a more accessible experience for people who are less likely to complete long, formal surveys
Support voice, text, and image responses
Help people share in their preferred language
Create a more accessible experience for people who are less likely to complete long, formal surveys
Support voice, text, and image responses
Help people share in their preferred language
Create a more accessible experience for people who are less likely to complete long, formal surveys
Turn more responses into clearer decisions
Turn more responses into clearer decisions
Turn more responses into clearer decisions
View responses in one place
View responses in one place
Spot themes, sentiment, and key signals quickly
Spot themes, sentiment, and key signals quickly
Use a fuller picture of customer or audience experience to make better decisions
Use a fuller picture of customer or audience experience to make better decisions
View responses in one place
Spot themes, sentiment, and key signals quickly
Use a fuller picture of customer or audience experience to make better decisions
Why people prefer sharing through Cluso
We make it easier for people to share real experiences in natural ways, helping organisations improve participation, broaden who responds, and act on better insight.
Less friction
People are more likely to share when it feels simple, quick, and closer to how they already communicate.
Less friction
People are more likely to share when it feels simple, quick, and closer to how they already communicate.
More natural
Instead of being forced into long forms or rigid formats, people can respond in ways that feel more human and better suited to the moment.
More natural
Instead of being forced into long forms or rigid formats, people can respond in ways that feel more human and better suited to the moment.
Less like a black box
Too often, people are asked for feedback and never know what happens next. Cluso is built around the idea that sharing should feel meaningful, not pointless.
Less like a black box
Too often, people are asked for feedback and never know what happens next. Cluso is built around the idea that sharing should feel meaningful, not pointless.
Not ready to book a demo yet?
We can send you a short walkthrough so you can see how Cluso helps organisations hear from more people and gather better feedback.
Share your details and we’ll send it over
Not ready to book a demo yet?
We can send you a short walkthrough so you can see how Cluso helps organisations hear from more people and gather better feedback.
Share your details and we’ll send it over
Built with trust in mind
Built with trust in mind
Built with trust in mind
Cluso is designed to help organisations collect feedback responsibly, with a strong focus on privacy, accessibility, and making participation feel safe and worthwhile.
Cluso is designed to help organisations collect feedback responsibly, with a strong focus on privacy, accessibility, and making participation feel safe and worthwhile.
Cluso is designed to help organisations collect feedback responsibly, with a strong focus on privacy, accessibility, and making participation feel safe and worthwhile.
Our story
Our story
Cluso was built around a simple problem: too many organisations are making important decisions without hearing from enough of the people they serve.
Traditional surveys and feedback tools can be useful, but they often capture a narrow and partial picture shaped by the people most willing to respond. That leaves organisations with blind spots, weak signals, and too much guesswork about what customers, users, audiences, or stakeholders really think.
At the same time, many people are put off by the way feedback is usually collected. It can feel too formal, too effortful, badly timed, or like it disappears into a black box.
Cluso exists to change that. It makes sharing feedback feel easier, more natural, and more worthwhile for real people, while giving organisations a broader, richer, and more useful picture to act on.
The belief behind it is simple: better decisions start with hearing from more people, not just the loudest few.
Cluso was built around a simple problem: too many organisations are making important decisions without hearing from enough of the people they serve.
Traditional surveys and feedback tools can be useful, but they often capture a narrow and partial picture shaped by the people most willing to respond. That leaves organisations with blind spots, weak signals, and too much guesswork about what customers, users, audiences, or stakeholders really think.
At the same time, many people are put off by the way feedback is usually collected. It can feel too formal, too effortful, badly timed, or like it disappears into a black box.
Cluso exists to change that. It makes sharing feedback feel easier, more natural, and more worthwhile for real people, while giving organisations a broader, richer, and more useful picture to act on.
The belief behind it is simple: better decisions start with hearing from more people, not just the loudest few.
Making feedback easier to give, and easier to act on.
hi@mycluso.com
Office 01-121, Shoreditch Exchange Gorsuch Place, London, England, E2 8JF
Cluso © 2026. All rights reserved.
Making feedback easier to give, and easier to act on.
hi@mycluso.com
Office 01-121, Shoreditch Exchange Gorsuch Place, London, England, E2 8JF
Cluso © 2026. All rights reserved.
Making feedback easier to give, and easier to act on.
hi@mycluso.com
Office 01-121, Shoreditch Exchange Gorsuch Place, London, England, E2 8JF
Cluso © 2026. All rights reserved.
Making feedback easier to give, and easier to act on.
hi@mycluso.com
Office 01-121, Shoreditch Exchange Gorsuch Place, London, England, E2 8JF
Cluso © 2026. All rights reserved.